Terms and conditions waiver
Reservations & Recommendations
Reservations are highly recommended. All reservations require a credit card at the time of booking. We recommend that guests reserve their appointment times 2-3 weeks in advance for the best time and service selections. We try to make each experience the best possible for each client. Some services may be limited or unavailable during high volume times.
We strive to create a peaceful and relaxing experience.
It is important that you read our frequently asked questions and policies before coming in. This will allow you to be properly prepared so your visit. If you would like to book an appointment, please give us a call to reserve your time. Drop in is only on a first come basis. Because we want to ensure a pleasurable experience for all clients booking can take some time. Your patience is appreciated.
Children at least 16 years of age and older are welcome to participate in services at Tea Rabbit’s STEAP Your Feet.
Cell phones must be turned off before entering the sanctuary area. Limited use of cellphones in the shop is appreciated as we try to ensure a calm atmosphere for our all of our guests. Our technicians may or may not be licensed massage therapists.
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Skin & Nail Conditions
We ask that guests refrain from visiting if you or a household member have a fever of 100 or greater, Covid-19 symptoms, or a communicable illness. Tea Rabbit’s STEAP Your Feet is most interested in guest safety and comfort, we reserve the right to refuse service to any guest at any time.
Tea Rabbit’s STEAP Your Feet is not a medical facility. We will not diagnose or treat any foot or skin-related conditions. Our staff will never apply a product to a guest’s skin that was brought by a guest from outside of our facility. For the safety of our guests, if you have a potentially contagious skin condition, you will be required to postpone your services until such condition has been fully treated.
This includes but is not limited to: athletes foot, nail fungus, warts, poison ivy, and others. For non-contagious skin conditions such as psoriasis and eczema, we understand the complex and often trying nature of these conditions; we will work with our guests to try and provide a pleasurable experience. If you feel that your non-contagious skin condition will be exacerbated by our services or that our services will cause irritation or stress, we ask that you postpone your services until the condition has improved.
Because our services directly interact with a guest’s skin, it is critically important that each guest understand and make known to our staff what ingredients could potentially cause reactions. We ask that all guests prior to the beginning of their services fully discuss with our staff any potential intolerances or allergies so that we may determine if alternative services or ingredients may be used.
Although we clean each of our bowls after each use, we cannot guarantee that cross-contamination of ingredients and other potential allergens will not occur. Tea Rabbit’s STEAP Your Feet will not be responsible and damages or for any costs or expenses associated with such medical services. We are not responsible for damages real or perceived.
We do NOT reccomend services on anyone that has gottena tatto within 3 weeks of services.
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Groups & Parties
We love parties! Bridal, birthday or getting together with the girls. Parties of up to 8 guests are welcome. Reservations are required to secure your desired time and date. There is a 72-hour cancellation policy for groups of 4 or more—this policy includes: cancellations of any member of the group, downgrades in services for any member of the group and rolling groups that are booked over multiple appointment times, as well. A downgrade is considered to be the decrease in time/service for any given service. If a guest books in for a service with a specific amount of technician time and then downgrades upon arrival for their appointment to a service with less time they will be charged for the difference of the two services. Guests can avoid this charge by giving at least 72 hours notice for any changes, downgrades, or cancellations.
Groups of 6 or more will have a 20% gratuity applied.
Groups of more than 4 guests will be required to pay a $200.00 deposit at the time of booking, which will be applied toward the group’s services upon check-in. Groups of more than 8 guests are required to provide notice of cancellation at least 3 weeks prior to the scheduled appointment date. Groups who provide less than 3 weeks’ notice will forfeit the $200.00 deposit. Additionally downgrades of service less than 1 week before the scheduled appointment may result in forfeiture of the $200.00 deposit.
We do not allow outside alcohol to be brought into the spa. Tea Rabbit's STEAP Your Feet reserves the right to reschedule or cancel services for those who appear intoxicated.
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Returns
At Tea Rabbit's STEAP Your Feet we want guests to be happy with their purchase. We will gladly accept returns or exchanges as long as the item is in sale-able condition and is returned or exchanged within 14 days of receipt. Restrictions apply to body care products and final sale items. Opened body care products cannot be returned and final sale items are not eligible for returns. All sale items are final sale. If you have further concerns or questions about your return or exchange eel free to email us at happysipping@tearabbits.com
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Maybe Later...
Reflexology therapy can be beneficial during pregnancy and can help reduce anxiety, decrease symptoms of depression, & relieve muscle aches and joint pains (American Pregnancy Association). As with any approach to pregnancy wellness, women should discuss reflexology with their prenatal care provider.
We do not recommend soaking if you are undergoing chemotherapy or any other condition that is under a physician's care. Please let us know if you are diabetic.
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Need to Know
We ask that you arrive 10-15 minutes ahead of your scheduled appointment to fill out paperwork, pick out soaks, use the restroom, and change clothing if needed. Plan to be here for about an hour.
Please refrain from cell phone use. You can read a book or quietly talk with your neighbor.